> ## Documentation Index
> Fetch the complete documentation index at: https://help.goghl.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Import Snapshots

> GoGHL provides ready-made HighLevel snapshots: pre-built automations, workflows and campaign packs you can import into your Agency account and load into any sub-account in minutes.

A **snapshot** is a portable copy of a HighLevel account setup: workflows, pipelines, custom fields, calendars, templates and more. GoGHL ships ready-made snapshot packs so you don't have to build these systems from scratch.

Importing is a two-part process:

1. **Import** the snapshot into your Agency account using the share link
2. **Load** the snapshot into the sub-account where you want to use it

<Info>
  Snapshots contain the structure only: workflows, fields, pipelines, templates. They never include contacts, conversation history or any data from another account.
</Info>

***

## Available Snapshot Packs

| Snapshot                            | Import Link                                                                                                            |
| ----------------------------------- | ---------------------------------------------------------------------------------------------------------------------- |
| ⚡ **Goghl Automations**             | [Import Goghl Automations](https://affiliates.gohighlevel.com/?fp_ref=pallab-test23\&share=TDLI5CarlXoPYWdGrFAH)       |
| 🔁 **Goghl Workflows**              | [Import Goghl Workflows](https://affiliates.gohighlevel.com/?fp_ref=evofox84\&share=hYFHuNxEOw8k0EI3MLhi)              |
| 👻 **Ghost Campaign Workflow Pack** | [Import Ghost Campaign Workflow Pack](https://affiliates.gohighlevel.com/?fp_ref=evofox84\&share=1JO4wPz5bGmSY1v67PN7) |

Repeat the steps below once per pack you want. Each link imports one snapshot.

***

## Prerequisites

Before getting started, ensure you have:

* A **HighLevel Agency account** (agency admin access)
* At least one **sub-account** to load the snapshot into

***

## Step 1: Import the Snapshot into Your Agency

<Steps>
  <Step>
    Log in to your **HighLevel Agency account** at [app.gohighlevel.com](https://app.gohighlevel.com). Do this **first**, in the same browser
  </Step>

  <Step>
    Open one of the **snapshot links** above in a new tab
  </Step>

  <Step>
    On the page that opens, click **Import** to confirm
  </Step>
</Steps>

The snapshot is added to your agency under **Agency View → Account Snapshots → Imported Snapshots**, named `Imported - <Snapshot Name>` (e.g. `Imported - Ghost Campaign Workflow Pack`).

<Note>
  If the link opens a page without an import prompt, you are not logged in to your Agency account in that browser. Log in first, then open the link again.
</Note>

***

## Step 2: Open Snapshot Actions on the Sub-Account

<Steps>
  <Step>
    In **Agency View**, go to **Sub-Accounts**
  </Step>

  <Step>
    Click the sub-account you want to load the snapshot into
  </Step>

  <Step>
    Click **Actions** (top-right) → **Snapshot Actions** → **Load Snapshot**
  </Step>
</Steps>

<Frame>
  <img src="https://mintcdn.com/goghl/r19fxhMwHq1QhUec/images/snapshots/sub-accounts-list.png?fit=max&auto=format&n=r19fxhMwHq1QhUec&q=85&s=7bb0ad0e33fae014f7f7850a29f10231" alt="Sub-Accounts list in Agency View" width="2938" height="1600" data-path="images/snapshots/sub-accounts-list.png" />
</Frame>

<Frame>
  <img src="https://mintcdn.com/goghl/r19fxhMwHq1QhUec/images/snapshots/snapshot-actions-menu.png?fit=max&auto=format&n=r19fxhMwHq1QhUec&q=85&s=5a30efc894fd8637b5e97dd64f90e8f6" alt="Actions menu on a sub-account showing Snapshot Actions and Load Snapshot" width="2940" height="1582" data-path="images/snapshots/snapshot-actions-menu.png" />
</Frame>

***

## Step 3: Load the Snapshot

The Load Snapshot wizard has three steps.

### 1. Choose a snapshot

Pick the imported snapshot (e.g. `Imported - Ghost Campaign Workflow Pack`) and click **Proceed**.

<Frame>
  <img src="https://mintcdn.com/goghl/r19fxhMwHq1QhUec/images/snapshots/load-snapshot-step1.png?fit=max&auto=format&n=r19fxhMwHq1QhUec&q=85&s=cd1cf50f308754d5153939e7e81b9a29" alt="Load snapshot wizard step 1: pick a snapshot" width="2932" height="1598" data-path="images/snapshots/load-snapshot-step1.png" />
</Frame>

### 2. Select the assets you want to push

All assets linked to the snapshot are listed by type (Workflows, Custom Fields, Pipelines, Calendars, …). Keep **Select all** checked to load everything, or **Skip** asset types you don't want. Click **Proceed**.

<Frame>
  <img src="https://mintcdn.com/goghl/r19fxhMwHq1QhUec/images/snapshots/load-snapshot-step2.png?fit=max&auto=format&n=r19fxhMwHq1QhUec&q=85&s=fbcc31862efe633ab011198febe40750" alt="Load snapshot wizard step 2: select assets to push" width="2940" height="1602" data-path="images/snapshots/load-snapshot-step2.png" />
</Frame>

### 3. Check for conflicts

If the sub-account already contains assets with the same name, they appear here. Click the **(+)** icon to expand and review conflicts, then tick only the assets you want to overwrite. For a first-time import there is normally nothing to select. Just click **Proceed**.

<Frame>
  <img src="https://mintcdn.com/goghl/r19fxhMwHq1QhUec/images/snapshots/load-snapshot-step3.png?fit=max&auto=format&n=r19fxhMwHq1QhUec&q=85&s=1a72fefa123671df9b0532e8c8a6e3fd" alt="Load snapshot wizard step 3: checking for conflicts" width="2936" height="1600" data-path="images/snapshots/load-snapshot-step3.png" />
</Frame>

<Warning>
  If you choose to overwrite conflicting assets, you must type **CONFIRM** to proceed. Overwriting is **irreversible**: the snapshot's assets permanently replace the older assets in the sub-account.
</Warning>

<Frame>
  <img src="https://mintcdn.com/goghl/r19fxhMwHq1QhUec/images/snapshots/load-snapshot-confirm.png?fit=max&auto=format&n=r19fxhMwHq1QhUec&q=85&s=2334ee9b9011cc867219cecb6bc495d1" alt="Overwrite confirmation dialog asking you to type CONFIRM" width="1918" height="906" data-path="images/snapshots/load-snapshot-confirm.png" />
</Frame>

The snapshot is now pushed to the sub-account in the background. You'll be notified when it completes, usually within a few minutes.

<Frame>
  <img src="https://mintcdn.com/goghl/r19fxhMwHq1QhUec/images/snapshots/load-snapshot-pushing.png?fit=max&auto=format&n=r19fxhMwHq1QhUec&q=85&s=1faaf8d0afb0601d41f96fcc0c0e1a5a" alt="Snapshot being pushed to the selected sub-account" width="2940" height="1596" data-path="images/snapshots/load-snapshot-pushing.png" />
</Frame>

***

## Step 4: Verify the Import

<Steps>
  <Step>
    Click **Switch to Sub-Account** (or open the sub-account from Agency View)
  </Step>

  <Step>
    Go to **Automation → Workflows**
  </Step>

  <Step>
    Open the imported folder (e.g. **Ghost Campaign Workflows**) and confirm the workflows are there
  </Step>
</Steps>

<Frame>
  <img src="https://mintcdn.com/goghl/r19fxhMwHq1QhUec/images/snapshots/workflows-imported.png?fit=max&auto=format&n=r19fxhMwHq1QhUec&q=85&s=ecf96dbd6b020bf2b11316f8efe17824" alt="Imported Ghost Campaign workflows listed in the sub-account" width="2940" height="1600" data-path="images/snapshots/workflows-imported.png" />
</Frame>

Open any workflow to review its triggers and actions before going live.

<Frame>
  <img src="https://mintcdn.com/goghl/r19fxhMwHq1QhUec/images/snapshots/workflow-builder.png?fit=max&auto=format&n=r19fxhMwHq1QhUec&q=85&s=04ed8704cb5487ef848b62202893c2b3" alt="Imported workflow opened in the workflow builder" width="2940" height="1596" data-path="images/snapshots/workflow-builder.png" />
</Frame>

<Note>
  Imported workflows arrive in **Draft** status. Review each one, connect your channels (e.g. your WhatsApp number), update any account-specific values, then toggle **Publish** to activate.
</Note>

***

## Support

If you need help importing or setting up a snapshot:

* WhatsApp Support: [Chat on WhatsApp](https://wa.me/+12267248710?text=Hi%2C%20I%20need%20help%20importing%20a%20GoGHL%20snapshot.)
* Email: [**support@goghl.ai**](mailto:support@goghl.ai)

***

## FAQ

<AccordionGroup>
  <Accordion title="The import link doesn't show an Import button. What's wrong?">
    You must be logged in to your HighLevel Agency account in the same browser before opening the link. Log in at app.gohighlevel.com first, then open the snapshot link in a new tab.
  </Accordion>

  <Accordion title="Will importing a snapshot bring in contacts or conversations?">
    No. Snapshots only contain structure: workflows, custom fields, pipelines, calendars, templates and similar assets. No contacts, conversations or account data are transferred.
  </Accordion>

  <Accordion title="Can I load the same snapshot into multiple sub-accounts?">
    Yes. Once imported into your agency, you can load the snapshot into as many sub-accounts as you like. Repeat Step 2 and Step 3 for each sub-account.
  </Accordion>

  <Accordion title="What happens if the sub-account already has assets with the same name?">
    The conflict check (wizard step 3) lists them. Anything you don't select is left untouched; anything you select is overwritten by the snapshot version after you type CONFIRM. Overwriting cannot be undone.
  </Accordion>

  <Accordion title="Why are the imported workflows not running?">
    Workflows are imported in Draft status by design, so nothing fires before you've reviewed it. Open each workflow, check the trigger and actions, and switch it to Publish.
  </Accordion>
</AccordionGroup>