Spintax Messaging
Spintax is GoGHL's built-in message variation system that automatically rotates words, sentences, and phrases to make each WhatsApp message feel unique and humanβdramatically reducing ban risk and boosting reply rates.
Instead of sending one static message to everyone (which platforms flag as spam), Spintax randomly picks variations so every message looks different while keeping your core message intact.
Why Spintax Mattersβ
Platforms like WhatsApp actively monitor messaging patterns. When the exact same message is sent repeatedly, it can be flagged as:
- π« Automated spam
- π« Bulk unsolicited messaging
- π« Bot-like behaviour
Spintax helps prevent this by making every message look different, even though the structure and intention remain the same.
Key Benefitsβ
| Benefit | Why It Matters |
|---|---|
| Reduces ban risk | Messages don't look automated or repetitive |
| More natural communication | Feels like real human conversation |
| Higher reply rates | People respond more to personalised, unique texts |
| Protects warmed-up numbers | Especially useful during campaigns & reactivation |
| Works everywhere | Perfect for bulk, workflows, cold outreach & reminders |
Basic Spintax Formatβ
The fundamental syntax uses curly braces with pipe-separated options:
{Option1|Option2|Option3}
The system randomly picks one option from each set for every message sent.
Combining with Personalisationβ
Spintax works seamlessly with GoHighLevel's personalisation tokens:
{Hello|Hi|Good morning} {{contact.first_name}},
Full Exampleβ
Here's a complete message template for a bakery:
{Hello|Good morning} {{contact.first_name}} π
{Today we're baking something special|We've just taken some delicious things out of the oven|The smell from the oven today is irresistible π}.
{Would you like to try our new {chocolate croissant|strawberry cake|garlic cheese bread}?|Should I prepare your usual order with an extra {brownie|muffin|cupcake} today? π§}
Example Outputsβ
From the template above, real messages might look like:
- Example 1
- Example 2
- Example 3
"Hello Maria π, we've just taken some delicious things out of the oven! Should I prepare your usual order with an extra brownie today? π§"
"Good morning Javier π, the smell from the oven today is irresistible π. Would you like to try our new chocolate croissant?"
"Hello Lucia π. Today we're baking something special. Would you like to try our new garlic cheese bread?"
How to Use Spintax in GoGHLβ
- Open any Workflow, Campaign, or Broadcast
- Write your message using the
{Option1|Option2|Option3}structure - Personalise with
{{contact.first_name}}or other GHL fields - Save & Run β each message sent will be unique
Best Practicesβ
β Do'sβ
- Use 3β4 variations per block (ideal balance)
- Mix short + long phrases for natural tone
- Add emojis occasionally, not everywhere
- Make sure every option sounds human
- Test your variations before going live
β Don'tsβ
- Don't use more than 7 options β becomes robotic
- Don't create variations that change meaning drastically
- Avoid sounding too promotional (increases risk)
- Don't forget to preview your messages
Use Cases by Industryβ
- Agencies
- Realtors
- Coaches & Mentors
- eCommerce & Local Business
Use Cases: Bulk outreach, follow-ups, appointment reminders
{Hey|Hi there|Hello} {{contact.first_name}},
{Just checking in about|Following up on|Wanted to touch base regarding} our {previous conversation|last discussion|chat}.
{Let me know when you're free|Would love to reconnect|Drop me a message when convenient}!
Use Cases: Lead reactivation & nurturing
{Hi|Hello} {{contact.first_name}},
{Some exciting new listings just came in|We have new properties matching your preferences|The market is moving fast}.
{Want me to send you the details?|Shall I schedule a viewing?|Would you like to take a look?}
Use Cases: Personalized sequences
{Hey|Hi} {{contact.first_name}} π
{How's your week going?|Hope you're doing amazing|Just wanted to check in}.
{Ready for our next session?|Any questions before we connect?|Looking forward to our call!}
Use Cases: Offers, promos, store updates
{Hey|Hi} {{contact.first_name}}! π
{Exclusive offer just for you|Special deal dropping now|You've been selected for something special}:
{20% off your next order|Free shipping this weekend|Buy one get one free}!
Pro Tipsβ
Use Spintax together with Drip Mode for maximum protection. Message variation + controlled pacing = safest outreach strategy.
Supportβ
We're happy to help you craft the perfect Spintax templates.
- WhatsApp chat: Chat on WhatsApp
- Email: support@goghl.ai