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WhatsApp Groups & Community Announcements

WhatsApp Groups & Community Announcements​

We’re excited to announce that WhatsApp Groups and Community Announcements are now fully supported on GoGHL.ai! 🎉

You can now send, receive, and automate group conversations directly inside GoHighLevel, just like you would with individual contacts.

What It Does​

  • Connect your existing WhatsApp Groups to GoHighLevel
  • Choose which groups to enable (no need to connect private or irrelevant ones)
  • Send and receive group messages directly inside the GHL Conversations tab
  • Automate group interactions using HighLevel workflows
  • Assign each group a unique identifier so they behave like regular contacts
  • Leverage Community Announcements for one-way broadcasts to large audiences

Key Benefits​

  • Centralized communication: Handle individual + group chats inside GHL
  • Selective control: Enable only the groups you want for business use
  • Automation ready: Trigger workflows, reminders, or broadcasts to groups
  • Scalable outreach: Use Community Announcements for bulk, one-to-many updates
  • Better client engagement: Collaborate with teams, communities, or clients without switching platforms

Who Should Use It​

  • Agencies managing multiple client groups or communities
  • Real estate teams handling property discussion groups
  • Coaches and consultants running private student/mentee groups
  • Support teams offering group updates or onboarding sessions
  • Community managers who want to keep announcements and engagement structured

WhatsApp Groups


How to Enable WhatsApp Groups​

  1. Go to your WhatsApp tab inside GoGHL.ai
  2. Click Manage on the WhatsApp number you want to enable groups for
  3. Under the Manage WhatsApp view, click Enable/Disable Groups
  4. Select only the groups you want to enable in HighLevel (leave out private groups)
  5. Save changes

Once enabled:

  • Groups appear in your GHL dashboard like regular contacts
  • You can send/receive messages in Conversations
  • You can run automations & workflows on group interactions

Community Announcements​

With Community Announcements, you can:

  • Send one-way updates to all group members at once
  • Share important information without triggering group clutter
  • Use workflows to schedule or automate announcements
  • Combine with voice notes, media, and more for maximum impact

Example Use Cases​

  • A real estate agency sending property updates to an investor group
  • A coaching business sharing homework, resources, or reminders to a student group
  • A marketing agency sending promo codes to brand ambassador groups
  • Communities broadcasting announcements without back-and-forth clutter

Support​

If you face any issues or need onboarding support:

FAQs​

Can I enable all my WhatsApp groups at once?

No. You have the option to select only the groups you want to integrate with HighLevel.

How do groups show up in GHL?

Each group is assigned a random number and behaves like a normal contact. You can chat, automate, and run workflows.

What about private or personal groups?

You can exclude private groups during setup. Only business-relevant groups need to be enabled.

Can I automate messages to groups?

Yes. Groups fully support workflows, triggers, and automations inside GHL.

What are Community Announcements?

They are one-way broadcast messages you can send to all group members without cluttering group conversations.
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