Replace SMS as Conversation Provider (WhatsApp)

This is the alternative method (SMS Provider) for connecting WhatsApp. It sets WhatsApp as a custom SMS provider for your sub-account before connecting.

Recommended

Most users should follow the newer WhatsApp Full Setup flow instead. Use this page only if you specifically need the SMS provider method.

Step 1: Install the app on sub-accounts

Quick Tip

For an easier setup you can click on Select All sub-accounts

_{Select the sub-accounts and click on continue on connect and select your locations.}

Step 2: Select sub-account

_{You can always select more than one location.}

Step 3: Enable SMS Provider for your Sub-account

• Select your target sub-account and go to settings
  • Go to Settings > Phone Number > Advance Settings
• Select WhatsApp as custom SMS provider
• Click on Save button

IMPORTANT!

Make sure WhatsApp custom provider have Default tag.
Click on Save Button to add Default tag.

Step 4: Connect WhatsApp

Once you've successfully installed our app and changed the SMS provider, lets connect your WhatsApp

• Go to the WhatsApp tab from your sub-account or directly go to GoGHL.ai dashboard
• Click on Connet button, wait for the QR Code.\

• Once QR code is visible follow the mentioned steps on your phone:
  • Open WhatsApp → Settings → Linked Devices → Link Device → Scan QR

_{These are iOS screenshots, Android flow might vary slightly.}

• Wait a few moments, and you should see a confirmation in your console indicating that your WhatsApp is now connected.

Your WhatsApp number is connected and ready to use.

Step 5: Verify the setup

• Once connected, you can start sending messages directly to your contacts.
• Go to Contacts → Select Contact → Send Message

_{Hurray, You've completed the setup!}