WhatsApp triggers & actions
Automate WhatsApp inside your GoHighLevel workflows. Use triggers to start a workflow when something happens, and actions to send messages as a step in any workflow.Actions
Send WhatsApp Message
Send a WhatsApp message to a contact directly from your CRM workflows.
Send WhatsApp Group Message
Send messages to WhatsApp groups for team notifications, client updates, and announcements.
Wait Step
Pause the workflow until the contact replies on WhatsApp or a timeout elapses, then branch.
Triggers
WhatsApp Inbound
Fires when a message arrives on your connected number, send auto-replies or route conversations.
WhatsApp Outbound
Fires when a message is sent from your number, log activity or schedule follow-ups.
WhatsApp Disconnected
Fires when a WhatsApp number disconnects, send alerts or create reconnection tasks.
WhatsApp Missed Call
Fires on a missed call, send an instant follow-up or create a call-back task.
Group Participant Change
Fires when group membership changes, welcome new members or alert admins.